Clear answers, without embarrassment

Frequently Asked Questions

  • All our products are kept in a temperature-controlled warehouse in Saudi Arabia, under the conditions recommended by each manufacturer. This protects the quality of our supplements, organic balms, and intimate care formulas: particularly important given the Gulf climate. Your order is dispatched fresh and intact.
  • Each brand is carefully vetted to ensure authenticity, sustainability, and non-toxicity. We look for products that celebrate natural ingredients, traditional craftsmanship, and mindful production.
  • You can subscribe to your favorite Banat Nareng products and save up to 20%. Our subscription is flexible: easily skip a month, pause, or cancel whenever you need to. It’s simple, sustainable, and stress-free.
  • Standard shipping: 1–3 business days after dispatch
  • Absolutely. We work with our brands to prioritize eco-friendly packaging, compostable, biodegradable, or fully recyclable materials. Every Banat Nareng order arrives in packaging that’s as beautiful as it is mindful.
  • Our products are free from harmful chemicals often found in mainstream beauty and personal care: parabens, phthalates, PFAS, triclosan, triclocarban, BPAs, and harsh synthetic fragrances.
  • We collaborate with brands that are ethical, sustainable, and deeply rooted in nature. Every brand on Banat Nareng prioritizes people over profit, and we trust that their products are gentle on your body and kind to the planet.
  • All orders are delivered via Aramex.
  • Our products are designed to be close to your skin, and for some, even close to your most intimate self. That’s why only the highest quality ingredients and materials make the cut. No toxins, no microplastics, no shortcuts, just honest, luxurious care that respects your body.
  • Many everyday products carry hidden environmental costs. For example, conventional skincare often uses single-use plastic packaging, chemical-laden ingredients, and unsustainable sourcing. By choosing sustainable products, you reduce plastic waste, support fair production practices, and invest in a healthier planet, for now and for the next generations.